
Auto-Owners Insurance Group is a Fortune 500 mutual insurance company that has built one of the strongest reputations in the United States insurance industry. Founded in 1916 in Lansing, Michigan, the company has grown into one of the largest property and casualty insurers in America while maintaining its mutual structure where policyholders are the owners.
Auto-Owners is particularly well-known for its exceptional claims service, consistently ranking #1 or in the top tier of J.D. Power claims satisfaction studies. The company operates exclusively through independent agents, with more than 6,400 agencies serving customers across 26 states.
Auto-Owners holds the highest possible A++ Superior rating from A.M. Best, putting it among an elite group of insurers with the strongest financial security in the industry.
About Auto-Owners Insurance
- Founded: 1916 in Lansing, Michigan
- Headquarters: 6101 Anacapri Boulevard, Lansing, MI 48917
- Customer Service: 1-517-323-1200
- Claims (24/7): 1-888-252-4626
- Roadside Assistance: 1-888-869-0608
- Website: www.auto-owners.com
- Company Structure: Mutual insurance company
- States Served: Available in 26 states
- Financial Position: Fortune 500 company
- Social Media: Facebook (facebook.com/AutoOwnersInsurance), X/Twitter (@auto_owners), LinkedIn (linkedin.com/company/auto-owners-insurance), YouTube (youtube.com/autoownersinsurance), Instagram (@auto_owners_insurance)
Products Offered
Auto-Owners Insurance offers a wide range of personal and commercial insurance products designed to meet the needs of individuals, families, farms, and businesses.
Personal Insurance Products
- Auto insurance
- Homeowners insurance
- Renters insurance
- Condo insurance
- Motorcycle insurance
- ATV insurance
- Boat insurance
- RV insurance
- Classic car insurance
- Mobile home insurance
- Landlord insurance
- Personal umbrella insurance
- Identity theft protection
- Valuable items coverage
Life Insurance and Financial Products
- Term life insurance
- Whole life insurance
- Universal life insurance
- Annuities
- Retirement planning
Business and Commercial Insurance
- Farm insurance
- Small business insurance
- Business Owners Policy (BOP)
- Commercial auto insurance
- Workers compensation insurance
- General liability insurance
- Business property insurance
- Professional liability insurance
- Commercial umbrella insurance
- Specialty commercial coverage for various industries including agriculture, construction, manufacturing, and professional services
States Served
Auto-Owners Insurance operates in the following states:
- Alabama
- Arizona
- Arkansas
- Colorado
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Michigan
- Minnesota
- Missouri
- Nebraska
- North Carolina
- North Dakota
- Ohio
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Utah
- Virginia
- Wisconsin
Key Strengths
Auto-Owners Insurance is known for several major strengths that have helped the company maintain a strong reputation for more than 100 years.
- A++ Superior rating from A.M. Best, the highest possible rating in the insurance industry
- Exceptional claims service consistently ranking at the top of J.D. Power studies
- Mutual company structure prioritizing policyholder benefits over shareholder returns
- Extensive independent agent network with more than 6,400 agencies
- Competitive pricing that often beats national insurers
- Personal Automobile Plus Package adding 10 additional coverages for one premium
- Common Loss Deductible reducing your auto deductible to $0 when home and auto damage from the same event
- Generous bundling discounts up to 25%
- Comprehensive farm and ranch insurance offerings
- Strong commercial insurance for small to mid-size businesses
- More than 100 years of continuous operation with consistent service quality
- Long-standing reputation for honoring claims fairly and quickly
Why Customers Choose Auto-Owners Insurance
Customers often choose Auto-Owners Insurance because of its strong financial stability, personalized service through independent agents, and reputation for handling claims quickly and fairly. The company’s combination of affordable pricing, comprehensive coverage options, and customer-focused policies makes it one of the most respected insurers in the United States.
Conclusion
This category covers everything you need to know about Auto-Owners Insurance including coverage options, pricing, available discounts, claims process, and detailed comparisons against other major insurers.