Auto-Owners Insurance Group is a Fortune 500 mutual insurance company that has built one of the strongest reputations in the United States insurance industry. Founded in 1916 in Lansing, Michigan, the company has grown into one of the largest property and casualty insurers in America while maintaining its mutual structure where policyholders are the owners. Auto-Owners is particularly well-known for its exceptional claims service, consistently ranking #1 or in the top tier of J.D. Power claims satisfaction studies. The company operates exclusively through independent agents, with more than 6,400 agencies serving customers across 26 states. Auto-Owners holds the highest possible A++ Superior rating from A.M. Best, putting it among an elite group of insurers with the strongest financial security in the industry. ABOUT AUTO-OWNERS INSURANCE Founded: 1916 in Lansing, Michigan Headquarters: 6101 Anacapri Boulevard, Lansing, MI 48917 Customer Service: 1-517-323-1200 Claims (24/7): 1-888-252-4626 Roadside Assistance: 1-888-869-0608 Website: www.auto-owners.com Company Structure: Mutual insurance company States Served: Available in 26 states Financial Position: Fortune 500 company Social Media: Facebook (facebook.com/AutoOwnersInsurance), X/Twitter (@auto_owners), LinkedIn (linkedin.com/company/auto-owners-insurance), YouTube (youtube.com/autoownersinsurance), Instagram (@auto_owners_insurance) PRODUCTS OFFERED Auto insurance, homeowners insurance, renters insurance, condo insurance, motorcycle insurance, ATV insurance, boat insurance, RV insurance, classic car insurance, mobile home insurance, landlord insurance, personal umbrella insurance, term life insurance, whole life insurance, universal life insurance, annuities, retirement planning, identity theft protection, valuable items coverage, farm insurance, small business insurance, business owners policy (BOP), commercial auto insurance, workers compensation insurance, general liability insurance, business property insurance, professional liability insurance, commercial umbrella insurance, and specialty commercial coverage for various industries including agriculture, construction, manufacturing, and professional services. STATES SERVED Auto-Owners Insurance operates in: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin. KEY STRENGTHS Auto-Owners is known for its A++ Superior rating from A.M. Best (the highest possible rating in the industry), exceptional claims service consistently ranking at the top of J.D. Power studies, mutual company structure prioritizing policyholder benefits over shareholder returns, extensive independent agent network with more than 6,400 agencies, competitive pricing that often beats national insurers, Personal Automobile Plus Package adding 10 additional coverages for one premium, Common Loss Deductible reducing your auto deductible to $0 when home and auto damage from the same event, generous bundling discounts up to 25%, comprehensive farm and ranch insurance offerings, strong commercial insurance for small to mid-size businesses, more than 100 years of continuous operation with consistent service quality, and a long-standing reputation for honoring claims fairly and quickly. This category covers everything you need to know about Auto-Owners Insurance including coverage options, pricing, available discounts, claims process, and detailed comparisons against other major insurers.
